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How to change PPM Express Tenant Administrator account

PPM Express tenant will be registered once the first user from the Microsoft (Office) 365 tenant/GSuite or personal Google account signs up. Such a user is granted Administrate app permissions by default and receives access to all components and features provided in PPM Express.

If there is a necessity to deactivate this user, it is possible to do so by following the steps below: 

1. The user with Administrate App permissions who needs to be deactivated should open the People Management page. 

2. Select the user who will be the PPM Express Tenant Administrator, and open this account for editing.

3. Set Administrate App permissions for this account and click Save. 

4. Next, the user who was granted Administrate App permissions should log in to PPM Express, select the user account that needs to be deactivated, and open it for editing. 

5. Uncheck the Administrate App checkbox for this user account and click save. This user will no longer have Administrator permissions within this PPM Express tenant and can be deactivated if required. 

Users with Administrate App permissions can grant Administrate App permissions for other users as required, there are no limitations for the number of Administrators in PPM Express, but please note that the users with Administrate App permissions should have a User license type. 


Delete

Note: It is possible to deactivate this user, but this user will still be a tenant owner as the information provided during PPM Express tenant registration for the Company name, Email, Phone number, etc., cannot be changed within the application. To find out how to change this information, please refer to this article. 


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