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Tenant Settings

To configure tenant time zone, data synchronization, and summary notifications settings, click on the gear icon in the upper-right part of the screen and choose Tenant Settings. 

Please note: The Tenant Settings page is available only to PPM Express Administrators. 

Features and Modules

This section allows enabling/disabling features and modules for the whole tenant. 

Right now, the Time Tracking feature is available here. It is ON by default. For more details about the Time Tracking functionality, please refer to this article

More features will come with the earliest releases. 


The Style section allows to customize the logo and the style of the navigation panel on the tenant level. 

The Custom Logo option supports PNG formats. For the best view, use an image with a size of 130x32 pixels and a transparent background. 

The Style option allows selecting the colors for the navigation panel on the left and on the top. 

Organization Authentication

The Organization Authentication section allows defining the access settings for your PPM Express tenant. 

Please note: If the tenant was created using the Email option, it is possible to switch to the Office 356 default authentication type. This can be done only once and cannot be changed back later. To switch to the Office 365 default authentication type, it is required to link your Office 365 organization to PPM Express. For more details please refer to the 'How to switch from Email to Office 365 default authentication' article. 

To allow users from the same Office 365 or GSuite tenant to sign up for the PPM Express tenant, it is required to obtain a license for a required number of user seats via the Billing Settings page. 

As the license is purchased, the PPM Express Administrator should open the Settings => Tenant settings page => Organization Authentication and set the 'Auto Registration' setting to 'ON' (it is set to 'ON' by default). 

If your organization would like to add users to the PPM Express tenant by invitation only, then the 'Allow Auto Registration' setting should be set to 'OFF'.

All PPM Express users can invite other people using the 'Invite People' button if the PPM Express Administrator enables the 'Open Invites' option on the Tenant Settings page. Only PPM Express Administrators can invite other users if this option is off. 

It is also possible to invite users from the Project/Programs/Portfolio dashboard => Share Project page if the 'Open Invites' option is enabled by the PPM Express Administrator. For this purpose, open the Project, Programs, or Portfolio dashboard => Configure menu => Share => type in the user's email you need to invite. 

The Project Manager can grant the required permission that can be changed by the PPM Express Administrator from the People Management page. 

Using the Permitted Authentication Providers option, the PPM Express Administrator can allow/restrict the authentication providers for the tenant. Only the authentication providers turned on for the organization will appear on the 'Log in to PPM Express' page for the tenant.

If the authentication provider is in use, for example, the invitation was sent using the Email option, the Administrator will not be able to restrict this authentication type. 

Before turning off the provider that is in use, it will be necessary to:

  • deactivate all users who use this provider with Active status;
  • delete all users with Invite Pending status with this authentication provider defined in the System field or Change the Auth Provider to a different one.

After this, it will be possible to restrict the authentication provider. 

The user can be deactivated on the People Management page, and the allowed providers can be applied to the users in bulk. 

Please note: It is impossible to change the provider for Active or Inactive users. If, for example, users were invited to the tenant using the Email provider and then this authentication type was deactivated on the Tenant settings page, these users cannot be activated (if they are inactive) on the People Management page. These users can be activated only after the Email provider is turned on. The authentication type can be changed only for the users with Pending Invite status. 

The default authentication provider for invitations option defines the default authentication provider for sending the invitations. If the default authentication type is selected, only PPM Express Administrators can change the authentication provider when inviting new users. For all other users, the default authentication provider for invitations will be pre-selected without the ability to change it.

Please refer to the 'How to invite users to PPM Express' article for more details. 

Global Settings

Please note: Auto-calculation of Project/Program/Portfolio statuses is available for users with Program Management and Enterprise license types only.

Global Settings section allows setting up the Tenant timezone and the Regional format (date format).  

The following data will be updated automatically daily at midnight according to the selected timezone: 

  • Statuses of the imported/internal Tasks and Key Dates;
  • Project, Programs, and Portfolio statuses (on condition that the auto-calculation option is enabled on the Insights settings page); 
  • Outdated Projects section on the Insights page (all other Insights sections are updated automatically on any changes performed by users to their projects);
  • PPM Express warnings.

For example, if there is a Key Date where the Date value is set for today, the status of this Key Date will be updated automatically at midnight according to the Tenant timezone settings (unless the status is not changed manually). 

If the Thresholds are changed for auto-calculation of Project/Program/Portfolio Statuses on the Insights settings page, the statuses will be recalculated automatically at midnight according to the Tenant timezone setting.

Please note: If the auto-calculation option is enabled for Project, Program and Portfolio statuses, the statuses will be updated automatically whenever the project/portfolio information changes plus daily at midnight according to the Tenant timezone settings. 

Schedule Project Status and Overall Project Status will be updated automatically as soon as a new Key Date is added or the status of the Key Date is changed (either manually or synchronized from external systems). 

Schedule Project Status and Resources Status will be updated automatically at once when a new Task with an assignment is created or an existing task is updated. 

Issues and Risks Project Statuses will be updated as soon as new risks and issues are created or existing ones are updated (either manually or synchronized from external systems). 

Cost Project Status will be updated as soon as the Budget Project section changes. 

Information on the Insights page is also updated automatically at once when users perform any changes to their projects.

The Regional Format setting allows you to define the date format to be displayed in the PPM Express user interface and when exported to .csv. When importing data from the .csv file, it is possible to import it using the format according to the selected region or an international format (YYYY-MM-DD). 

To change the date format, open the Tenant Settings page -> Global Settings -> click on the Regional format drop-down and select the required format. You can check how dates will appear on PPM Express pages in the Example below this setting.

Data synchronization settings

Synchronization schedule. This dropdown defines the exact day-to-day time when the synchronization from the external systems will be performed. 

Please note: Completed and inactive PPM Express projects are not included in data synchronization by schedule (if Project Progress is set to Completed, On Hold, or Cancelled and/or if Project Stage is set to Closing, Suspended, or Cancelled and/or if the Overall Project Status is set to Done).

Send synchronization alerts. Using this option, you can select the recipients and decide how often the 'data synchronization failed' email is sent. 

If the email is not selected, the notification will not be sent. 

Notifications settings

PPM Express allows setting up daily and weekly notifications sent to Microsoft Teams or by Email.

To enable these notifications, it is required to open the notification settings section and set the required weekday and time for the Daily notifications and the required weekday and time for Weekly notifications. 

The 'Use email notifications' option allows enabling/disabling email user notifications (when the user is assigned to PPM Express items) on the tenant level for all users at once. 

Please note: We do not recommend setting the same notification time for daily and weekly notifications. 

Please note: We do not recommend setting the time of notifications (daily and weekly) to the same as the Scheduled Synchronization time for projects. 

When you select the required day and time the changes are saved automatically.

For more information about PPM Express notifications, please refer to the Teams and Email notifications article. 

Resource Planning

The Resource Planning setting allows you to choose where the Resource Planning feature will be available: on the Projects, Programs, or Portfolios level. 

The Project level is selected by default. The Resource Plan logic is the same for all levels. All Resource fields are available on the Program, Portfolio, and Project dashboard, but data for these fields will be visible depending on the level selected. If the Project level is selected, then the Resource fields will be active on the Project dashboard. 

Please note: Only one level can be selected. Once the level is changed, Resource Planning will appear on the newly selected level and disappear from the previously selected one. For example, if you switch from the Project level to the Program, the Resource Plan section will disappear from the Project dashboard. It will become available on the Program dashboard. Also, if you open the previously allocated Resource on the Project, data will not be visible and you will be able to allocate the resource on the Program. 

The data will not be deleted from the Resource Plans created on the previously selected level, it will be hidden from the application. In case the setting is changed back, existing data will become visible again. 

Project Progress Calculation

The Project Progress Calculation setting allows selecting the default % Progress Calculation rule for PPM Express tasks, task groups, and rolled-up project progress.

When a new project is created, a formula based on Completed Work and Effort is used by default. The PPM Express Administrator can change the default calculation type for the whole tenant (it will be applied when creating new projects). When the project is created, Project managers can switch the Progress % formula for their project to a different one as needed. 

For all existing projects, this setting does not change the calculation rule selected by the Project manager. 

Please note: If the user clones an existing project or archived project, the Progress Calculation is copied from the source project.

Azure Active Directory Resource Synchronization 

The Azure Active Directory Synchronization option allows setting up field mapping between the PPM Express Resources page and Azure Active Directory. 

Please refer to the How to set up fields mapping between PPM Express resources and Azure Active Directory article for detailed instructions. 

Azure Active Directory User Synchronization

Please note: The Azure Active Directory Synchronization option is available in the Enterprize subscription plan only. 

The Azure Active Directory Synchronization option allows synchronizing users from Azure Active Directory groups to the PPM Express People Management page. 

Also, using this option, the license type is applied in bulk, and the default set of PPM Express permissions can be set for all users from the selected Azure AD group according to their license. To create a default set of permissions, open the People Management page -> Default Permissions and set permissions for each license type as required. 

When users are synchronized, the permissions can be edited manually for each user separately, if required. 

Please note: When Azure Active Directory user synchronization is enabled, all existing users within your tenant on the People Management page will be deactivated unless they are members of the Users or Team Members group from Azure Active Directory. Users with Administrate app permission will not be deleted even if they are not members of any Azure AD group selected for synchronization. 

To synchronize users from Azure Active Directory to PPM Express, perform the following: 

1. Select your organization. The organizations appear in the list for active directory synchronization as soon as the connection is established between PPM Express and Office 365. This can be done if you add one of the following connections to PPM Express:

Please note: It is possible to add a restricted connection. It can be used only for Azure Active Directory user and resource synchronization or resource import. It still requires Admin consent, but limited permissions are used: User.Read.All and GroupMember.Read.All. This type of connection can be added only from the Import Resources page. 

2. Select the Azure Active Directory group for User license (User license will be applied to all users from this AD group). Select the Azure Active Directory group for the Team Member license (Team Member license will be applied to all users from this AD group). These groups should be created in Azure AD in advance, or any existing group can be used if it works. 

3. Set up the Daily synchronization schedule. 

To launch an on-demand synchronization, use the Synchronize Now option below. 

4. Decide what status should appear on the People Management page for the synchronized users and if users receive invitations on the synchronization. 

If the first option, 'New Users/Team Members are created with Pending invite status, but invitation emails are not sent,' is selected, the synchronization with Azure AD will run without sending invites to users. The invitation emails can be sent manually from the People Management page to all or selected users.

If the second option, 'New Users/Team Members are created with Pending invite status, and invitation emails are sent,' is selected, as the synchronization is completed, all users will receive an email notification with an invitation to join the PPM Express tenant. When users follow the link from the email and log in to PPM Express, they become active users on the People Management page. They can perform actions according to their permissions. 

Please note: When the invitations are sent, users can select the authentication type available for the tenant. By default, the following types are available: Office 365, Gmail, or Email. If you need your users to select the Office 365 type, we recommend turning off all other types for the tenant. This can be done on the Tenant Settings page, Organization Authentication section. 

If the third option, 'New Users/Team Members are created with Active status' is selected, all new users/team members added to Azure AD groups for User and Team Member licenses will be automatically activated upon synchronization with Azure AD. They will appear on the People Management page with an Active status and can join the tenant without receiving an invitation email.

Please note: Guest Users added to the Azure AD will appear on the People Management page with a Pending Invite status, and the invitation emails will be automatically sent to them.

If the users have Pending invite status, the user invitations can be turned on separately and sent to all or selected users set in Azure AD groups. Open the People Management page, select the users, and click the 'Resend invitation' button. 

Enable the synchronization with Azure AD. 

Please note: When the Azure AD synchronization is enabled, the 'Invite users', 'Autoregistration', and invitations via Project sharing are disabled in PPM Express. Users can join PPM Express only through Azure AD synchronization. 

If there is a need to change the license type for users, it is required to change their group in Azure AD (from Team Member to User or vice versa). After synchronization, the license type will be changed in PPM Express. The display name and users' email should also be changed via Azure AD. If there are Guest users in Azure AD for which there is a need to edit email, the original user email should also be edited similarly. Otherwise, the Guest user will be added as a separate user to PPM Express. 

The Last Sync option shows the date and time of the last synchronization.

If the synchronization fails, a corresponding notification will be sent to the emails provided in the Data Synchronization settings Recipients field. 

Please note: If there are not enough license user seats to synchronize users to PPM Express, the synchronization will fail, and a corresponding notification will be shown on the tenant settings page. 

Please note: When users are synchronized from Azure Active Directory, and the synchronized group includes other groups, users are synchronized from the related groups.

Please note: When users are synchronized from Azure AD, they may appear on the People Management page with the Inactive status (depending on the synchronization option selected). Ensure that the 'All' option is selected in the filter on the People Management page to see all users that were added by synchronization from Azure AD. Alternatively, you can choose the 'Inactive' option to see the list of these users. 

Resources will be created for each user as soon as the users log in to PPM Express. 


This section can be used to embed custom content on the Quick Start page. In this case, the embedded content will be shown for all users on the Quick Start page instead of the default one. 

To create an extension for the Quick Start page, perform the following: 

1. Click the New Extention button. 

2. Type in the name of your extension. 

3. Provide the URL where the required content is located. 

Please note: To embed content using this option, it is required to get its URL and paste it to the URL section. Most web applications and websites can be embedded only using a specially generated URL for embedding, not through a direct link (Power BI is one of them). For example, to embed a video from Vimeo, find the Share option -> Embed -> copy only the link from the embedded code. 

4. In the Type section select Quick Start (is chosen by default). 

5. Click the Create Extention button. 

Now, the Quick Start page will show custom content. 

The extension can be deleted or edited any time. 

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